RemedyConnect, Inc. has created this privacy statement in order to demonstrate our firm commitment to your privacy. The following discloses our information gathering and dissemination practices for this website: http://www.remedyconnect.com.
We do not acquire any more information about website visitors than is required by law or is otherwise necessary to provide a high level of service efficiently and securely. Our site's registration form requires users to give us contact information (e.g., their name and e-mail address) and demographic information (e.g., children's birth months, but not birth dates). We use customer contact information from the registration form to (1) send the user pertinent medical and parenting information and (2) allow your local health provider lists of who is registering on that provider's site as a parent/guardian, staff member, doctor, or visitor. Users may opt-out of receiving future mailings; see the choice/opt-out section below. We use your IP address to help diagnose problems with our server and to administer our Website. Your IP address is used to help identify you and to gather broad demographic information. Demographic and profile data is also collected at our site. We may use this data to tailor the visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. Our site may use order forms to allow users to request information, products, and services.
We will respect your doctor's right to privacy. A doctor typically does not give his/her e-mail address to the parents/guardians of patients. We will not provide the e-mail addresses of doctor(s) in the local practice to users of their site without the doctor(s)' permission. Their site is restricted to use by whomever they wish, and they may deny access to their site to one or more prior users. In unusual cases, doctors may change their private site's access code and arrange for us to e-mail the new access code to approved users.
We use cookies to deliver content specific to your interests and to save your doctor's access code so you don't have to re-enter it each time you visit your doctor's site on http://www.remedyconnect.com.
This site contains links to other sites. RemedyConnect.com is not responsible for the privacy practices or the content of such Websites. See Disclaimers.
We will provide individually-identifiable information about website users to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the visitor, or it is necessary to process transactions and provide you services from our affiliates: Live Agent Answering Service, Digital Answering Service, Medical Answering Service and Pediatric Answering Service.
When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.
This site may make chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. For further information regarding our security, please contact us at support@remedyconnect.com. If you have any concerns regarding the security of information, please do not provide any information to RemedyConnect, Inc. until you are comfortable with our security measures.
You may correct or update your User Registration information at any time, by visiting the User Registration section and providing your personal password that you set at registration. If need be, please email us at support@remedyconnect.com.
Our site provides users the opportunity to opt-out of receiving e-mail communications from our partners or us, except communications approved by your doctor's practice office. To so opt-out, please email us at support@remedyconnect.com. To be removed as a user, please email us at the same address. If need be, you may mail requests to us at RemedyConnect, Inc.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Website, you can contact us by email at support@remedyconnect.com or by mail at our address above.
Website Privacy Policy
Last Updated: 6/3/2024 This Privacy Policy governs the manner in which Connexin Software, Inc. dba Office Practicum collects, uses, maintains and discloses information collected from you as a visitor (each, a “User”) to a Office Practicum, NextStep Solutions, Remedy Connect OP Site or other web- or cloud-based sites offered by Office Practicum (collectively, “OP Site(s)”). This privacy policy also applies to any products and services available through Office Practicum portals, affiliate websites, or forums, or services offered by Connexin Software, Inc. dba Office Practicum (collectively, “OP Service(s)”). We may collect information from Users in a variety of ways, including, but not limited to, when Users visit, access, register, fill out a form, or otherwise use OP Sites or OP Services. Users may be asked for, as appropriate, name, email address, mailing address, phone number, company name, etc. (“personally identifiable information”). We will collect personally identifiable information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from accessing, using, or otherwise engaging in related activities with the OP Sites and OP Services. We may also collect non-personally identifiable information about Users whenever they interact with OP Sites and/or OP Services. Non-personally identifiable information may include the browser name, the type of computer and technical information about Users’ means of connection to OP Sites and OP Services, such as the operating system and the Internet provider(s) utilized and other similar information. OP Sites and OP Services may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users can find specific information about how we use such technologies and how you can refuse certain cookies in the Cookie Notice. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the OP Sites and OP Services may not function properly. Office Practicum may collect and use Users’ personal information for the following purposes:
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored and/or contract with third parties vendors who do the same. We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above, and as may be permitted by any written agreement between us. Users under 13. Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at OP Sites from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. Public forums: You should be aware that any information you provide on or through certain OP Sites (e.g., the Ideas Portal and listserv forums) may be read, collected, and used by others who access them. Correcting and updating your information: Customers may update or change the personal information they have provided Office Practicum by logging into the OP Site and providing such additional information where applicable. If you are our customer and would like to gain access to, or request deletion of information we have collected, please contact us at (800) 218-9916 or emailing support@officepracticum.com. Links to other websites: An OP Site may contain links to other websites and web applications, sites or information that are not owned or controlled by Office Practicum. Please be aware that we do not determine and we are not responsible for the privacy practices or content of such other sites. We encourage you to be aware when you leave an OP Site and read the terms of use and privacy statements of other websites and web applications . California Residents: If you are a resident of California, you are granted specific rights regarding access to your personal information. Under the California Consumer Privacy Act (CCPA), you have the rights listed here. Updates to Privacy Policy: Office Practicum has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your Acceptance: By using this OP Site or OP Services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use this OP Site or OP Services. Your continued use of the OP Site or OP Services following the posting of changes to this policy will be deemed your acceptance of those changes.